Account Deletion Request
At Paki Daw, we respect your privacy and your right to control your data. If you wish to delete your account, you can do so by following the instructions below.
Important Prerequisites:
Before you can delete your account, you must ensure that you have no active tasks, no active bids, and no pending reports under investigation. Please complete or cancel your active transactions first.
How to delete your account:
Option 1: Inside the App (Recommended)
- Open the Paki Daw app and log in to your account.
- Go to the Profile tab.
- Scroll to the bottom and tap Delete Account.
- Confirm your action. Your public profile will be anonymized immediately.
Option 2: Via Email Request
If you no longer have access to the app, you can request account deletion by emailing our support team:
- Send an email to support@pakidaw.app
- Use the subject line: Account Deletion Request
- Include the phone number associated with your account.
Please note that email requests may take up to 7 business days to process for security verification.
What happens when you delete your account?
- Immediate Anonymization: Your public profile information (name, avatar) will be immediately anonymized and removed from public view. You will no longer be able to log in.
- Fraud Prevention Retention: For the safety of our community and dispute resolution, we retain transaction logs and your phone number securely for up to 90 days before permanent deletion, in compliance with local laws and Google Play safety guidelines.
- Outstanding Balances: Any unpaid debts or outstanding balances associated with your account will be recorded and must be settled if you choose to return to the platform in the future.